Support

Cancel through the store where you subscribed. On iPhone: Settings - your name - Subscriptions - Baby Soma. On Android: Google Play - profile icon - Payments & subscriptions - Subscriptions - Baby Soma. Select the cancellation option. Access usually lasts until the end of the paid period. Deleting the app does not cancel the subscription.

Sign in to your account at babysoma.app with the email you used at checkout. For a card subscription, open Manage subscription and cancel renewal. Crypto payments are one-time: access ends when the paid period expires. If you cannot find your purchase, email support.

In the app, open More - Settings - Account - Delete account. You need an internet connection and must confirm your sign-in. Deletion is permanent. If you own a child's profile, your family's access to it will also be affected. If you cannot sign in, email support@babysoma.app from your account email. Cancel any subscription separately through the service where you bought it.

Open Calendar, select the entry and change its start or end time. If the timer is still running, end the sleep first. You can also add a missed sleep manually. If the problem happens again, tell us the date of the entry, your phone model and what looks wrong.

Open Family in the app and create an invitation to your baby's profile. Adding members requires Premium. Once the invitation is accepted, you can see shared records. An internet connection is needed to update them across devices. You can remove access in the same section.

Sleep, feeding and measurement records sync with your account over the internet. On your new phone, use the same account and sign-in method as before. Wait for syncing to finish before changing phones. Soma conversations and some settings are stored on the device and may not transfer.

Check that you are signed in to the right Baby Soma account. For a store purchase, use the same App Store or Google Play account and try restoring purchases on the subscription screen. For a website purchase, sign in with your checkout email. If access is still missing, tell us where and when you paid and include your order number. You do not need to buy another subscription.

Soma explains app features and helps you understand your baby's available sleep records. Ask in your own words. Access and message limits depend on your account's terms. Soma does not diagnose medical conditions or replace a doctor.

Baby Soma is available for iPhone and Android. Device requirements are listed in the App Store and Google Play. Use the website to subscribe, manage your account and find sleep articles. Use the app to record sleep and feeds.